Mercari item arrived damaged.

We would like to show you a description here but the site won’t allow us.1- Return Guarantee: Let’s say a buyer decides they’re not entirely thrilled with the item they received. It happens. Mercari’s seller protection offers a return guarantee, so you’re not left high and dry. If a return request is filed and approved, Mercari will facilitate the return process, sparing you the hassle.Shipping Question. This is my first time as a seller that an item arrived damaged-I sold the buyer a mermaid doll and though I wrapped it in plenty of bubble wrap it arrived with the …makingchanges21. MOD. Seller: Damaged item claim. SELLING. I tissue wrapped a boxed beer stein and placed lots bubble wrap around it in the shipping box. Customer received it 2 days later and stated it was damaged. Mercari notified me that they will review the customer’s photos and determine whether or not I’ll be compensated.

Yes, you can reuse them without issue. I was told you can use anything that does not advertise beer, liquor or priority mail packing if not sending priority. Anything else is fine. I reuse Amazon bubble mailers and boxes with no problems at all. My family members order items from Amazon almost everyday, lol.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' ... Same, I could see the photos and respond with evidence when I had an item arrive broken. I recommend stating it was package according to Mercari’s packaging guidelines - that’s what ...Being you got an email confirming your package was picked up I would assume you could file a claim for a lost package. Even if it wasn't scanned you have proof it was picked up & our of your hands if something happened. Good luck. i doubt usps will be able to help them they go off the tracking history on the package.

Mercari is Japan's largest marketplace, where anyone can buy and sell items safely and easily. Mercari carries plenty of new and unused items. Pay by credit card, by carrier billing, at a convenience store, or through a bank ATM. Mercari's system ensures safe transactions by holding the payment until after the item safely reaches the buyer.Since Apple is an electronics retailer, lost or damaged packages can potentially mean big money down the drain. Thankfully, Apple has a policy to protect consumers, allowing any items that arrive ...

follow what mercari said. if it was damaged in transit and the seller put adequate protection, mercari will pay the seller up to $200 and refund you without a return. the seller likely wants the item back, but you aren't required to return it, especially not by paying for your own shipping labelOtherwise no matter how many layers of bubble wrap, padding or popcorn peanuts you used Mercari will give you a speech that you need to wrap it better and refund the customer. I disputed it when it happened to me out if principle and they paid me my money with a warning.That box you used looks like the large flat rate box 12.25" x 12.25" x 6", a PS4's longest side is over 11" you're supposed to leave 2" for padding. If your package was overweight, they will deny on that too because it looks like the label was for 5 pounds and a PS4 is heavier than that. Mercari has multiple valid reasons to deny your insurance ... :(( I’ve been on mercari for awhile and made a couple purchases I just purchased a pretty hard to find bbw body oil my package arrived damaged and looks like the item was stolen :(( I took a photo of the empty packaging that DID arrive but I don’t know how to go about getting a refund the seller sent me this item for a huge discount and I was wondering if a refund would come out of their ...

seller offering to replace damaged item. I purchased a turntable for around $300 and received it a couple days ago. The cover of the turntable was cracked and broke when I got it, so I instantly requested a return and it got approved. Although now I’ve got the seller saying they can buy and send me the replacement part for free.

62K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... It also depends if items were shipped damaged or damaged in shipping, but Mercari will determine that based on photos and explanation that the buyer sends them. Reply

That box you used looks like the large flat rate box 12.25" x 12.25" x 6", a PS4's longest side is over 11" you're supposed to leave 2" for padding. If your package was overweight, they will deny on that too because it looks like the label was for 5 pounds and a PS4 is heavier than that. Mercari has multiple valid reasons to deny your insurance ...The price this buyer paid, while 4x the original retail, was still more than fair based on what this item tends to go for among collectors. So, within 5 minutes of FedEx delivering it today, she leaves me my first (out of 100+ seller ratings) poor rating and claims I took forever to ship, that it arrived damaged and broken and poorly packaged.FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ...I recently got a bunch of items - one of them was destroyed in transit, the others are fine. The key thing is: the seller bought their own label, and…Apr 25, 2024 · Mercari reviews first appeared on Complaints Board on May 14, 2015. The latest review Horrible experience / poor customer service and problem solving was posted on Mar 18, 2024. Mercari has an average consumer rating of 1 stars from 152 reviews. Mercari has resolved 0 complaints.

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... If it was broken in transit, the other option is to file the object for a "damaged in transit" claim. ... Item I purchased was delivered to the wrong country. Someone signed for the package in France. I live in the US. Seller unresponsive.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... However, a torn and completely empty envelope arrived, accompanied by a signed green sticker that reads 'Attention Customer: Received Unsealed, Received Without Content.' I've already messaged the seller, and I'm hoping for the best, but I'm ...To replace an item: Go to Your Orders and select Return or replace items beside the item you want to replace. Tip: If your order is from a third-party seller or not eligible for a replacement, select Return Items. Enter a return reason on the next screen. Select the item that you want to replace and select a reason from the Reason for return menu.No the seller wouldn't be paid and you would have to return the item in order to get a refund. Some times if the item is under a certain amount ~$15 they'll refund both buyer and seller. I ordered a sweater once and when it arrived it had makeup stains and holes in it that were not disclosed in the description.It arrived and the 3 days were nearly up when I received my first return as a new seller. They said the item wasn't what I described, and it was damaged. ... I've seen where people have tried to exchange damaged items for newer ones on Mercari but this item isn't (imo) worth the trouble. But I also don't see the point of damaging it purposely.

This happened to be a quite an expensive item around $200 so when Mercari sent me an email saying the item was reported damaged it made me very anxious. Mercari didn't provide any further details and only said the item was damaged in transit and I messaged the buyer out of worry.

Item arrived Damaged but after contacting Mercari they automatically complete the transaction and denied my return request? BUYING I brought a plush on Mercari with the decription saying it's like new! But when it arrived the safety eyes were scratched and there was a stain. All those flaws weren't depicted the photos.The buyer also stated in their return request that "it got damaged in transit". The original listing photos show no sign of damage. Mercari sent me a generic response and approved the return anyways stating that the item was not accurately described and completely ignored the fact that even the buyer said it got damaged in transit.I am at a loss for what to do. I sent Mercari a message and sent them the photos of the items before transit. I am upset and feel cheated. I find it…So if your package has been scanned and lost by USPS, Mercari will release your funds and also refund the buyer. I don’t think the transaction is eligible for a review afterwards so you shouldn’t have to worry about a bad review! I (seller) have a similar issue of my package being lost in transit. It was stuck at "In-transit" since 7/5/20 ...We would like to show you a description here but the site won't allow us.Can coloring my hair damage my scalp? Visit HowStuffWorks to learn if coloring your hair can damage your scalp. Advertisement For some people, changing hair color is like changing ...Just because Arrival looks like a corporate failure doesn't mean traders can't squeeze its shorts and extract profit from ARVL stock. Arrival is going through a short-term short sq...

I agree w others. Deny the return. If mercari approves it, request that mercari reviews it and state no photos of stain were provided. If buyer does provide photos of the stain, have your own photos ready to show there is no stain in that spot and that their photos must be of a different item.

The buyer let us know that your item arrived damaged. We're going to take a look at their inquiry as soon as possible. Because you shipped with a Mercari prepaid label, your eligible orders are covered at up to $200 with Shipping Protection. We'll be in touch shortly! If so, they may reimburse and release the funds from your sale to you.

Hey, so I recently started selling stuff on Mercari. I recently sold and shipped a product to the customer's location using the label Mercari provided. It arrived yesterday and the customer informed me that the packaging box and the box the set came with was destroyed.I recently got a bunch of items - one of them was destroyed in transit, the others are fine. The key thing is: the seller bought their own label, and…68K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Sep 13, 2022 · As of February 2022, you can still get an average of 43% off retail for shipping labels for items between 0.25 lb - 150 lbs. Mercari prepaid labels include shipping protection of up to $200 in case your item is lost or damaged in transit by the carrier. I'm annoyed because the item was damaged in transit, but instead of filing a claim with Mercari about it being damaged in transit they just tanked my rating while they got a glowing rating from me. Is there a way to dispute feedback with Mercari? Normally this wouldn't bother me since I got the money either way, but I'm new to selling and don't ...It’s not necessarily lost, it’s just not updating. What you need to do is start a missing package report with usps. That normally shakes it loose. Also let your buyer know that you’re keeping tabs on it. If your package truly does get lost and is never seen again, and you have a Mercari/ USPS label, Mercari will take care of it.Sort by: mchurchw1. • 3 yr. ago. It's on her to contact Mercari. The rating timer begins when the tracking says delivered, and if she does nothing, 3 days later it'll autorate and you'll get your money. 21. NeopolitanApologist. • 3 yr. ago. Also the item was $14.The trick with returning items to Mercari is that you need to be quick to act once you get the delivery. You have to verify the product’s correctness within three days from delivery to be eligible for the return. According to the Mercari return policy, initiating the return is possible only if the product: Is damaged or defective; Appears ...Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised …No, insufficient packaging is when you throw an item in a box with a bunch of empty space and one strip of tape. As a postal worker, a lot of packages are simply unfit for the mailstream. When something is damaged it is usually the fault of the shipper for not properly packaging their shipment.3- Cooperate with Mercari: If you believe the return request is justified, it’s best to cooperate with Mercari’s customer support team. They will assess the case based on the provided evidence and may decide in favor of the buyer. 4- Seller’s Review Period: Once you agree to the return, the buyer will ship the item back to you.Just help them out with the steps. Most people don't read the TOS. If it shows delivered, you are covered. Tell them they can check with the people they live with or by, and they can ask the shipper to check the GPS for the delivery scan. They can also contact Mercari as they are covered under the buyer protection and Mercari will handle it.

Go to Mercari r/Mercari • by Strong-Writing-9545. View community ranking In the Top 5% of largest communities on Reddit. Buyer said their package came damaged. I've been selling books Mercari and just received my first one star rating and I actually can't believe it. ... After shipping the item the next day after they purchased it they ... Part of my order was received damaged the issue is, I don’t want to return purchase, I just want to know if I can get reimburse for the damaged items. So I made a purchase of a somehow big makeup lot and the buyer shipped it in a box with no other protection but a pieces of foam on the bottom and another one on top, so because of the poor ... FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ...Instagram:https://instagram. saw x showtimes near regal riverside plazafree stuff richmondjohn deere 420 parts diagramupmc for life drug formulary 2023 Need more details such as the dimensions and weight of the box. If you stood in line and got a actual acceptance scan with the weight at drop off, you should be good. But if it was something super light, then its back to a he said she said situation. Mercari supposedly does not accept video as evidence but who knows. 5.Posted by u/Alchemical_Fae - 10 votes and 7 comments pauley jones harlanfoley city jail inmates The bottom also had a dent in it so that the item does not stand up on its own. I'm pretty sure the seller shipped it that way because the box wasn't damaged enough to have done that to the item. Contacted mercari for a refund. It took them about 30 minutes to give me a response and they refunded and told me to keep the item.One of the Items arrived damaged. Buying Question. I bought a bundle a week ago and it arrived today. Unfortunately one of the items arrived broken and there are signs of … why is wells fargo sending checks Whether you’re the sender or receiver of a package, the ability to track it during its transit period is very beneficial. Senders can ensure that the item arrived at the recipient’...I'm brand new. I sold an item and wrapped it in so much big bubble wrap but the buyer received it damaged and the box was heavily damaged. I see that Mercari pays for the return shipping but I keep seeing "shipping protection has you covered for items under $200".The buyer received the lot (after haggling the price down from an already low $31 for a lot of 32 comics with free shipping) and rated me 3 stars because the items came damaged and when he opened the package the items themselves were "lacklustre." Not sure what lacklustre means or what he was expecting to feel as they arrived?